Who needs to take responsibility for you not buying?
I want to tell you about an experience that I had this past week in a Staples store. I went into to get some information about a tablet computer. The person I needed to talk to was paged. As soon as he approached me I remembered him. Why did I remember him? It is because the last time I was in the store he treated me like I was an interruption. So with high hopes we went off to the tablet computer area. As I started to ask him a few questions I could see that he had not changed at all. It was if he knew everything and did not want to share any of his knowledge to help me buy. After a couple minutes of this I politely left the store.
What did I do regarding the tablet computer? I went on line to The Source and ordered it. The detailed explanation of the product on their web-site gave me all the information I wanted and I did not have to put up with a rude twit.
I tell you this story so that as an owner or an employee you realize the impact you can have on whether people buy from your store or not.
What can you do today to help prospective clients buy from your store?
Showing posts with label responsibility. Show all posts
Showing posts with label responsibility. Show all posts
Tuesday, September 25, 2012
Thursday, September 13, 2012
Do you have an important concept or idea that you need to tell others?
Is it something you are deeply passionate about?
Is this concept or idea something that you know can make a difference in the lives of others. If it is, what is stopping you from taking action?
If this idea has got you passionate about it, it is your mission in life. If it is that intense you have a responsibility to take strong action. Strong action requires that you do not quit until you have tried every possible way until you succeed.
The saddest part of life is having the great ideas we have die within inside us.
When will you take action on all of your great ideas?
Is this concept or idea something that you know can make a difference in the lives of others. If it is, what is stopping you from taking action?
If this idea has got you passionate about it, it is your mission in life. If it is that intense you have a responsibility to take strong action. Strong action requires that you do not quit until you have tried every possible way until you succeed.
The saddest part of life is having the great ideas we have die within inside us.
When will you take action on all of your great ideas?
Monday, August 20, 2012
Is taking responsibility a challenge?
Is it easier to make excuses for your results?
In the just completed London Olympics I was very impressed with a runner from Canada’s 4x100 relay team. His name is Jared Connaughton and is 27 years old from Prince Edward Island. He was part of a team that finished a unexpected third place in the relay behind the record breaking Jamaican team. At least that is what it appeared to have happened. Then he saw the disqualification of his team posted on the large screen in the stadium, and viewed the replay of the race. He noticed the reason for the disqualification.
His first reaction was to accept responsibility for his inadvertent action of stepping on the line in his running lane. His comment says everything about the type of person Jared is. He said “I have to own up to this, I can’t show people that I’m upset because I have to be responsible for what I did.”
Could you have done this?
If you are hesitant to say ‘yes’, what can you do today to become more responsible for your actions?
In the just completed London Olympics I was very impressed with a runner from Canada’s 4x100 relay team. His name is Jared Connaughton and is 27 years old from Prince Edward Island. He was part of a team that finished a unexpected third place in the relay behind the record breaking Jamaican team. At least that is what it appeared to have happened. Then he saw the disqualification of his team posted on the large screen in the stadium, and viewed the replay of the race. He noticed the reason for the disqualification.
His first reaction was to accept responsibility for his inadvertent action of stepping on the line in his running lane. His comment says everything about the type of person Jared is. He said “I have to own up to this, I can’t show people that I’m upset because I have to be responsible for what I did.”
Could you have done this?
If you are hesitant to say ‘yes’, what can you do today to become more responsible for your actions?
Friday, August 17, 2012
Can you identify the reasons your business is suffering?
Seriously, have you identified all the ways that your business isn’t as good as it could be?
Once you’ve gone through that exercise, I want you to do one more thing. I would suggest you go to a mirror and look at it. Then say the following ‘My business is not as successful as it could be because of me! It is because I blame everyone else for the situation. I make excuses for my inability to take good and consistent action. I also deny that I do anything wrong. Today is the day that things will change!’
If you have the courage to do that exercise and take responsibility, you will have taken the biggest step in improving your business. My final question is; what is stopping you now?
Once you’ve gone through that exercise, I want you to do one more thing. I would suggest you go to a mirror and look at it. Then say the following ‘My business is not as successful as it could be because of me! It is because I blame everyone else for the situation. I make excuses for my inability to take good and consistent action. I also deny that I do anything wrong. Today is the day that things will change!’
If you have the courage to do that exercise and take responsibility, you will have taken the biggest step in improving your business. My final question is; what is stopping you now?
Friday, June 15, 2012
Do you need to get your way in order to feel fulfilled?
Is your life all about being the most popular?
These questions become; Do you want everyone else to control how your feel about your life? No! I don’t think there is anyone who is reading this would agree with that statement, so why do we let it happen?
I believe it is due to our habits. Sadly many of these habits started when we were young. We cried when we didn’t get what we wanted, then one of our parents or other children gave in to our wants. Now that you are an adult you need to put your big pants on, you need to act like an adult. So how do you do that?
You need to take responsibility for your life. You need to be accountable for your thoughts and feelings. I am reminded of this quote by Horace (who lived from 65 BC to 8 BC) he said "Rule your mind or it will rule you."
What about what Deepak Chopra said; “Every time you are tempted to react in the same old way, ask if you want to be a prisoner of the past or a pioneer of the future.”
What are you going to do today to break free from your old habits?
These questions become; Do you want everyone else to control how your feel about your life? No! I don’t think there is anyone who is reading this would agree with that statement, so why do we let it happen?
I believe it is due to our habits. Sadly many of these habits started when we were young. We cried when we didn’t get what we wanted, then one of our parents or other children gave in to our wants. Now that you are an adult you need to put your big pants on, you need to act like an adult. So how do you do that?
You need to take responsibility for your life. You need to be accountable for your thoughts and feelings. I am reminded of this quote by Horace (who lived from 65 BC to 8 BC) he said "Rule your mind or it will rule you."
What about what Deepak Chopra said; “Every time you are tempted to react in the same old way, ask if you want to be a prisoner of the past or a pioneer of the future.”
What are you going to do today to break free from your old habits?
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