Monday, June 18, 2012

As a business manager, do you make assumptions at times?

The following story should bring a smile to your face and help you become a better manager.

A store manager overheard one of his salesmen talking to a customer. "No sir" said the salesman.” We haven't had any for awhile and it doesn't look like we'll be getting any soon."

The store manager was horrified and yelled after the departing customer,” Come back next week. We’re sure to have whatever it is you need." The store manager then turned to his salesman,” Never tell a customer we're out of anything! Now, what did he want?"

"Rain,” answered the salesman.

Would today be a good day to start asking more questions before making assumptions?

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