Did you know that your customer’s are evaluating you all the time?

Are you passing their test?

Let me give you a simple example. Let’s look at pizza. I believe there are 5 areas that most people look at when it comes to pizza. They are;

• Is the price/value comparison good?
• Was it delivered in the time they stated?
• Is it what you ordered? That meaning, the type of crust and correct toppings.
• Was it hot on delivery?
• Does it taste the way you hoped?

Now if there are that many ways that a pizza is evaluated, how many ways is you business evaluated?

When can you create a list so that you are aware of what your clients are looking at from you?