Eyesight sees the shapes and surfaces of things and people. Insight probes the heart of the matter. The heart of the matter is the core, the main reasoning for the situation or concern.
Let me give you an example. Someone comes to your office and you are discussing a particular situation with them. You assume you’ve got to the core of it and then you proceed to offer them a solution. As you explain the solution to them and ask for their order, they immediately say no.
Why would they say no? Simply you have not uncovered the heart of the matter. So how do you do that? It is done by asking probing questions. These probing questions are questions that go underneath the surface of the issue. They go deep and penetrate to find out the deep reasoning of the situation. These are difficult questions to ask – and yet they provide you with all that you need to help a client.
When are you going to use insight and move your skills to the next level?
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