It may have all the bells and whistles, but is it easy for the people you want on your site to use?
I know that you can take it for granted that it is okay. You must remember that people at all ages are cruising the internet. If only one person a week has trouble with your site, they will tell at least 15 other people. Can you afford this type of bad publicity?
What is one way that you can improve your web-site to make it more customer friendly?
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